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Designed with our pet parents in mind, MyEmbrace and the Embrace Pet Insurance mobile app (iOS | Android) make it quick and easy to manage your policy. It's your one-stop shop for all things Embrace Pet Insurance. Get the specifics here.

Submitting a claim is easy through your MyEmbrace account online or Embrace Pet Insurance app, by simply selecting “Submit a Claim” from the main navigation. Have the complete itemized invoice ready to upload, and input the diagnosis/reason for visit (i.e. vomiting, itching, etc.) for Accident & Illness claims. Your first claim will take a bit longer due to the initial medical history review. Learn more about what to expect during your first claim. 

Premium increases are driven by multiple factors. Rates are influenced by factors such as your pet's age, breed, location, and coverage selections. Other rating considerations may also apply, varying by state and policy. The rising cost of veterinary care also plays a role. Learn more about premium changes.

Wellness plans are optional preventative care programs designed to help you budget for everyday pet expenses, including dental cleanings, spay/neuter surgeries, grooming, and training classes. These plans promote proactive pet health care and provide financial support for routine needs. Learn more about wellness plans to better manage your pet’s health and happiness. You can learn more about wellness here.

Thinking about canceling your policy? Here are some things to keep in mind before saying goodbye.

Pre-existing conditions are any injury, illness, or irregularity that is symptomatic or diagnosed before your policy starts or through the waiting periods, and are excluded from coverage. Embrace is one of the few companies that distinguishes between conditions that are truly pre-existing and those that may have fully resolved. Certain curable conditions may become eligible for coverage once a pet has been symptom-free and treatment-free for 12 consecutive months. Ongoing or chronic conditions diagnosed before enrollment are never covered, which is why enrolling your pet early is the best approach. Continue reading about pre-existing conditions.

PawSupport is Embrace's 24/7 pet health line and is included in every Embrace policy with no extra fees. Our Pet Pros are available by phone, live chat, or video conference and can help pet parents assess their pet's situation to offer decision support on topics such as poisons, medication concerns, diet, training, and much more. 1 Learn more about PawSupport.

Pet insurance, much like human insurance, is to help cover the unexpected. That’s why Embrace covers unexpected accident and illness that could happen to your pet, as long as it wasn’t symptomatic or diagnosed pre-policy. From broken bones to cancer and even breed-specific conditions, we’ve got you covered. Learn more about what's covered and what's not.

You can decrease your pet’s coverage at any time during your policy year via MyEmbrace portal. If you’re thinking about increasing your pet’s coverage, you’ll need to contact us to do so and keep these details in mind. Continue reading about changing coverage.