How can we help?
Commonly asked questions
- What Is Embrace’s Wellness Rewards?
- What Does Embrace Cover on an Accident and Illness Plan?
- Does Embrace Have a Customer Portal or a Mobile App?
- Why Did My Premium Change?
- What Does Embrace Offer in Terms of Dental Illness Coverage?
- How do I Submit a Claim?
- How Do I Get a Quote or Purchase a Policy?
- What Is the Reimbursement Process for Embrace Claims?
Manage your plan and policy
- Does Embrace Have a Customer Portal or a Mobile App?
- How Do I Update Billing Information and Claim Reimbursement Methods?
- How Do I Send and Upload Documents?
- How Do I Change My Pet's Coverage?
- How Can I Add or Remove a Pet Via MyEmbrace?
- What Is the Reimbursement Process for Embrace Claims?
24/7 Pet Help Line to answer all your pet questions
As part of our mission to ensure your pet's well-being, we are delighted to offer PawSupport, a free 24/7 pet health help line that gives you access to pet professionals for your pet health-related concerns – even on holidays.

